top of page

Contact us

We love hearing from you!

If you have any further questions about our products, ingredients, etc… ask us and we’ll be sure to get back to you.

Thanks for submitting!

+1 604 820 8665


  • Where are Echoclean products available to purchase?
    Our products are available at a selection of stores across Canada. Please view our list of stores for more information. If you are looking for a specific product or need more information, please fill out the Contact Us form and a member of our team will be able to further assist you.
  • How long can the products be used?
    The products can be used for up to 3 years after they were manufactured. Ex. If the product was created in October 2017 it can be used until October 2020.
  • Is it safe to use Echoclean’s Fabric Softener for my baby’s laundry?
    The ingredients used are safe for use on baby’s clothes, but it is important to know that all fabric softeners leave a residue on clothing that may reduce the effectiveness of flame retardants used on clothing.
  • How does a rinse aid work?
    Echoclean’s rinse aid contains cleaning agents that allow water to drain from the surface of dishes in thin sheets. By doing so, rinse aids prevent spotting because they prevent droplet formation which can leave behind dissolved minerals on glassware. Rinse aids can also decrease the time required to dry dishes as there is less water left behind to dry.
  • What is the difference between the unscented and baby detergents?
    Baby and unscented are commonly hypoallergenic. However, the baby detergents contain citric acid and natural salt, as an FDA safe ingredient. Features such as a sterilization effect have been added. If you have a child under 12 months, we recommend using the baby detergents. The unscented detergents are recommended for ages above 12 months.
  • I purchased the same product, but the colour is different. Why does this happen?"
    Our products are made using plant-based ingredients so even with the same scent the colour varies depending on when the raw material is introduced. Do not worry about using the same product.
  • Why does it say to avoid certain fabrics when using Fabric Softeners?
    Fabric Softeners work by coating the fibers of a fabric to make it feel softer and reduce static cling. However, this can reduce the capacity of a fabric to absorb water or provide warmth. As with any laundry product, we recommend following the care instructions on the item’s label.
  • Are the Laundry Detergents safe for greywater and septic systems?
    All Echoclean Laundry Detergent formulas are safe for both greywater and septic systems.
bottom of page